VoiP technology Questions and Answers

Home - VoiP Phone Software - VoiP Phone FAQ - Site Map - Resources - Resellers


Home

VoiP Phone Software

VoiP Phone FAQ

Site Map

Resources

 

How VoiP Phones Work.

VoiP phone service will change the way people make phone calls.
By rerouting calls over the Internet, businesses and consumers will save money on their monthly phone bills. Here are some common questions:

What kind of equipment do I need?

A broadband internet connection works best but our internet phone service will even work well with dial up or satellite internet connections as well as wireless broadband.

You will also need a PC running windows 98se, ME, 2000 or
windows XP operating system.

A head set and microphone works best. Look for the wireless headset
microphone combos which work very much like a cordless phone.

If you are calling a regular telephone number, the person you are
calling does not need any special equipment, just a phone.

If I have the 3WTel internet phone service, whom can I call?

You can call any other 3WTel subscriber free, anywhere in the world
talk as long as want with no per minute charge.

When calling traditional telephones the call can be made to a local
number, a mobile phone, a long-distance or an international number.

There will be a per minute charge to call land line or cell phones.
We offer some of the cheapest per minute rates in the world.
Our per minute rate start at only 3.9 cents per minute.

Does my computer have to be turned on?

Yes, to use our internet phone service your PC will have to be on.


How do I know if I have a 3WTel phone call?

The phone will ring like any other call.

Who can call me on my 3WTel internet phone?

Any land line for cell phone user in the world will be able
to call you. All they have to do is dial your 3WTel internet
phone number. As well as any other 3WTel subscriber.


Will I be able to do three way calling with my 3WTel internet phone?

Our internet phone service will allow you to do three way calling with
either another 3WTel subscriber or land line & cell phone users.

Why is the 3WTel Internet Phone so cheap?

By using the internet instead of traditional phone switching equipment
we have cut out the middle man.

What will my 3WTel internet phone number be?

In order to use the 3WTel Internet Phone, you will need a 3WTel phone number. This is the phone number that other 3WTel members will use to call you. You will be allocated a number when you register, and your password will be emailed to you. You will need to enter the number and the password into your 3WTel Internet Phone to identify yourself.

Remember your 3Wtel internet phone number follows you where every
you travel in the world.

 

How good is the 3WTel internet phone quality?

The 3Wtel software is also very special in call quality because, our product works well with as little as 8kbps of bandwidth while others need in excess of 20kbps+ sustained. Our patented software works with dial up as well as broadband or satellite.

3WTel uses Secure Lines and Patented Technology.

The main issue of having secure lines and patented Internet phone software technology is security, and 99.8% of all current VoIP providers do not have it.

The fact that 3WTel has secure lines, which includes patented technology built into its software, puts us in the forefront of Internet phone solution providers.

Uunsecured lines, especially common with those who offer free talk type VoIP service, calls are placed from one PC (IP address) to another PC (IP address), with nothing between the callers to protect them. This opens up Pandora’s Box channels for viruses, hackers, and other uninvited guests to listen in on your conversation. Ultimately, and inevitably, it can lead to end results that corrupts your computer, causing the much-dreaded crash.

3WTel, on the other hand, operates from a real live secure server that includes its own patented technology. When you start the 3WTel phone up, it says “utilizing” as the phone logs into its own server. Calls from PC to PC, therefore go through the secure server and are protected from viruses, hackers, and otherwise unscrupulous individuals. Every call has a secured server between 3WTel callers to ensure the highest security and peace of mind while using your voip softphone.

What is the monthly cost to use the 3WTel internet phone service?

The service will cost you 5 dollars a month, and you can cancel at any time. Subscribers can talk free as long as they want to any other 3WTel user.

All your friend or business associate has to do is down load our internet phone software, and start making calls.